Help: The domain has been added to the cPanel and it doesn't work. Why ?

For your domain to be properly visible and accessible to users, two key conditions must be met:

  • active services – both your domain and hosting must have valid, paid subscriptions,
  • correct DNS configuration – the domain must point to the proper name servers.

You can easily verify your DNS settings in the Customer Panel, under:
My Services → DNS (for the selected domain).

If you are using WEBD.pl hosting, the correct DNS servers are:

  • ns5.webd.pl – IP: 194.181.228.155
  • ns7.webd.pl – IP: 194.181.229.254

With the correct configuration, your domain becomes fully integrated with our hosting infrastructure, ensuring stable and reliable performance.

Please also keep in mind that after changing DNS settings, changing servers, or registering a new domain, DNS propagation time is required. This process may take up to approximately 24 hours, during which your domain may still be temporarily unavailable or behave inconsistently.

If your domain is still not visible after this time, please contact our team — we will be happy to quickly diagnose and resolve the issue.

 

 

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